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Noticeboard

Our busiest times are between 8.30am and 10am. If you have a non-urgent enquiry please call after those times. Thank you.

 

 

Welcome to Holsworthy Medical Centre

Holsworthy Medical Centre serves Holsworthy as well as its surrounding villages. Our team includes GPs, three nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support teams.

We are responsible for advising patients on leading a healthy lifestyle as well as caring for the sick. We offer a full general practice service and run specialist clinics as indicated in this website. There is also an on-site dispensing service.

At Holsworthy Medical Centre we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.

A CQC Inspection level of 'Outstanding' given in 2015.



PRACTICE NEWS DECEMBER 2016   

 

PRACTICE NEWSLETTER

For the November newsletter please press here: NOVEMBER NEWSLETTER December newsletter will be available shortly.

VISIT US ON THE NEW FACEBOOK PAGE OR

               

REPORTS

To have a look at the Patient Participation Group 2014/15 Report please click HERE

Following a formal inspection of the medical centre, the Care Quality Commission gave Holsworthy Medical Centre the highest grade of 'OUTSTANDING'. To view the full inspection report press CQC Inspection Report 2015

HOAX CALLERS

Sadly we are having reports that patients are being called at weekends by hoax callers again, pretending to be from the Medical Centre. Messages to patients about smoking status and blood pressure monitoring from telephone number 01353 788018 are genuine calls, requested by the Medical Centre. Any other calls are not. Please hang up immediately and phone 01409 253692 if you are in any doubt.

RECEPTION TEAM QUESTIONS

We would like to thank our patients for being so supportive of our new On The Day Team appointment system and for answering our questions on booking. Please note that if you are not able or do not wish to give details of your condition at the time of booking you will be given a telephone appointment with a member of the team so that your condition can be assessed and an appointment given appropriately. Any information you give on booking is always treated as strictly confidential

FLU VACCINATION CLINICS STILL BOOKING

If you have not already had your flu jab then please book in to one of our weekday clinics. If you are coming in for another appointment with a nurse then please ask if they can give you a flu jab during the appointment.

All adults over 65 are entitled to a free flu jab, as well as registered carers and those in critical care groups. All children aged 2, 3 and 4 are entitled to the free nasal spray as well as all under 17s in critical care groups. Children aged 5, 6 and 7 will be offered the nasal spray vaccination at school. If your child misses this then please contact the school. We are unable to give at the surgery unless your child is in a critical care group.

If you are unsure whether you qualify, or wish to know more about available dates, please ask at reception or press FLU VACCINATION INFORMATION

STAFF NEWS

Nurse Jane Wason, formerly the Holsworthy Community Matron, has now joined us as an additional Nurse Practitioner, working as part of the ON THE DAY TEAM. Jane will also be doing visits to our care and nursing homes.

John Green, our new full-time Clinical Pharmacist. has now been with us for quite a few months, working alongside our GP and nursing teams on issues to do with medication. For more information go to and to find out what John does go to: What is a Clinical Pharmacist?

SHINGLES Vaccinations

Letters are now going out to patients who are eligible for a free Shingles vaccination. We may need to book you in a little way in advance in order to let our supplies to arrive. If you wish to know more about the vaccination go to: SHINGLES VACCINATION 

TEST RESULTS

We will contact you with your results if any further action is required. If you wish to speak to your doctor about them, you will be offered the next available non-urgent telephone appointment.

BLOOD PRESSURE MONITORING

If you would like to use our own form for monitoring your blood pressure at home please press BLOOD PRESSURE FORM download and/or print off.

OUT OF HOURS SERVICE

If you have to contact the Out of Hours service through Devon Docs or NHS 111 and you are advised to be seen at a treatment centre, you do have a choice where you are seen.  There are centres at Holsworthy Hospital (on Saturdays only) Stratton and Launceston as well as at Bideford and Okehampton. You must state where you wish to be seen otherwise you will be taken to Bideford or Okehampton.

WEDNESDAY LUNCHTIME CLOSURES

The medical centre does close for half an hour (occasionally slightly longer) on some Wednesday lunchtimes. Doors will be closed and, if you ring, you will be advised how to proceed and what number to call in case of emergency.

 


To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.


Postcode checker CLICK HERE to see if you are within the medical centre's catchment area.

(Site updated 01/12/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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