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Welcome to Holsworthy Medical Centre

Holsworthy Medical Centre serves Holsworthy as well as its surrounding villages. Our team includes GPs, two nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support teams.

We are responsible for advising patients on leading a healthy lifestyle as well as caring for the sick. We offer a full general practice service and run specialist clinics as indicated in this website. There is also an on-site dispensing service.

At Holsworthy Medical Centre we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.

 


 

PRACTICE NEWS DECEMBER 2014

PRACTICE NEWSLETTER

For the December newsletter please click HERE 

GP NEWS

Dr Samantha Cockburn joined the practice on 3rd December. Dr Cockburn is a qualified doctor who is gaining additional GP experience and will be with us for 4 months. She will be available for appointments later in December.

TRAVEL OPTIONS AVAILABLE TO PATIENTS

A number of transport options are available to patients needing to attend the practice who do not have access to a car. Please press HERE for details.

NOMINATED GP FOR ALL PATIENTS

All patients at the practice are given a named GP on registering. Your GP is responsible for the co-ordination of all your health care services and you will be asked to see this doctor when GP services are required. If you do not know who your named GP is then please ask at reception. The doctors will be advising all patients of this when visiting the practice.

FLU VACCINATION CLINICS

Although we completed our annual Saturday Flu Clinics in October a number of weekday clinics are still available to patients (adults and children) who qualify for and would like a free flu vaccination. These are available throughout December. Please ring in to book. Please note we are not able to privide private flu vaccinations.

Patients who were aged 70, 78 or 79 on 1st September 2014 are also able to take advantage of a free shingles vaccination if they wish to.

GP APPOINTMENTS AT WEEKENDS

Devon Primary Link offers bookable appointments to patients from the practice at the weekend. If you need to book an appointment then please call 01392 269486. These appointments are held at Bideford Hospital 9-12 noon and Barnstaple Hospital 1-5pm at the Devon Doctors Treatment Centre. Please note that you cannot use this service for blood tests, referrals to secondary care services, issues relating to pregnancy or chronic disease management. Booking lines are open on Thursdays and Fridays 8am to 6pm.

FRIENDS AND FAMILY TEST

The care we give you at Holsworthy Medical Centre is important to us. We are part of the NHS national programme for patient feedback, called the 'Friends & Family Test'. We would like to hear your views regarding your experience at the medical centre and if you would recommend the practice to friends and family. Please use the Friends & Family Survey on the right to register your comments.

FEEDING YOUR BABY

We are happy for you to feed your baby at any time whilst at the surgery. If you would like a little privacy then we can offer parents a quiet room. Please ask at reception. A baby-changing area is also available.

MINOR ILLNESS?

Illnesses that are not on-going or chronic may be able to be seen at the Minor Illness Clinic held every day at the practice. Our two nurse Practitioners are able to prescribe medications and help in a wide variety or areas. Press HERE for details.

OUT OF HOURS SERVICE

If you have to contact the Out of Hours service through Devon Docs or NHS 111 and you are advised to be seen at a treatment centre, you do have a choice where you are seen.  There are centres at Holsworthy Hospital (on Saturdays only) Stratton and Launceston as well as at Bideford and Okehampton. You must state where you wish to be seen otherwise you will be taken to Bideford or Okehampton.

WEDNESDAY LUNCHTIME CLOSURES

The medical centre does close for half an hour (occasionally slightly longer) on some Wednesday lunchtimes. Doors will be closed and, if you ring, you will be advised how to proceed and what number to call in case of emergency.

PATIENT PARTICIPATION DES

To have a look at the Patient Participation Group Reports please click on the links below:

PPDES_Hols_Report_2014.doc

PPG_Demographics_2014.xls

To access the FULL survey report click HERE 


To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong.


Postcode checker CLICK HERE to see if you are within the medical centre's catchment area.

(Site updated 16/12/2014)
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