Welcome to Holsworthy Medical Centre
Holsworthy Medical Centre serves Holsworthy as well as its surrounding villages. Our team includes GPs, three nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support teams.
We are responsible for advising patients on leading a healthy lifestyle as well as caring for the sick. We offer a full general practice service and run specialist clinics as indicated in this website. There is also an on-site dispensing service.
At Holsworthy Medical Centre we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.
A CQC Inspection level of 'Outstanding' given in 2015.
PRACTICE NEWS OCTOBER 2016
For the October newsletter please press here: OCTOBER NEWSLETTER
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To have a look at the Patient Participation Group 2014/15 Report please click HERE
Following a formal inspection of the medical centre, the Care Quality Commission gave Holsworthy Medical Centre the highest grade of 'OUTSTANDING'. To view the full inspection report press CQC Inspection Report 2015
GP RECEPTIONIST TEAM QUESTIONS
In the light of recent news reports we would like to thank all patients for being so supportive of our new On The Day Team appointment system and for answering our questions on booking, or for declining if they wish. For more information on this go to: RECEPTION TEAMS IN THE NEWS
FLU VACCINATION CLINICS NOW BOOKING
If you have not already had your flu jab then please book in to one of our weekday clinics. If you are coming in for another appointment with a nurse then please ask if they can give you a flu jab during the appointment.
All adults over 65 are entitled to a free flu jab, as well as registered carers and those in critical care groups. All children aged 2, 3 and 4 are entitled to the free nasal spray as well as all under 17s in critical care groups. Children aged 5, 6 and 7 will be offered the nasal spray vaccination at school. If your child misses this then please contact the school. We are unable to give at the surgery unless your child is in a critical care group.
If you are unsure whether you qualify, or wish to know more about available dates, please ask at reception or press FLU VACCINATION INFORMATION
Dr Andrew McMaster has now joined the practice for a year until September 2017 along with Dr Nikolas Sokratous who will stay for four months until December 2016. Both doctors are fully qualified and offer the full range of GP services to patients.
We also welcome John Green, our new full-time Clinical Pharmacist. John will be working alongside our GP and nursing teams on issues to do with medication. For more information go to: What is a Clinical Pharmacist?
In order to be able to book you in with the most appropriate member of clinical staff our reception team may have to ask you brief questions about your medical condition and the treatment you feel you need. This ensures that you receive the proper level of care and at the most appropriate time. Any information you give is strictly confidential and all staff are bound by this. If you feel you wish to speak privately, away from reception, then please say. If any issue is very private and you do not wish to give details then this will always be respected.
TEXT MESSAGING SERVICE
We are now operating our new text messaging service to remind patients about their appointments and giving opportunities to comment afterwards. We hope this will be a very helpful initiative. If you do not wish to have this service then please let a member of staff know. Please also ensure that your mobile contact details are up-to-date to ensure that messages get to the correct person.
SELF HELP PAGES
Many common ailments can be effectively treated at home. For tips on self-management of minor complaints please see our SELF HELP INFO pages using the tab with that title on the right of this page.
MENINGITIS B Vaccinations
If you wish to have up to date information about this vaccination program for babies and children please go to this link: MENINGITIS B
We will contact you with your results if any further action is required. If you wish to speak to your doctor about them, you will be offered the next available non-urgent telephone appointment.
BLOOD PRESSURE MONITORING
If you would like to use our own form for monitoring your blood pressure at home please press BLOOD PRESSURE FORM download and/or print off.
OUT OF HOURS SERVICE
If you have to contact the Out of Hours service through Devon Docs or NHS 111 and you are advised to be seen at a treatment centre, you do have a choice where you are seen. There are centres at Holsworthy Hospital (on Saturdays only) Stratton and Launceston as well as at Bideford and Okehampton. You must state where you wish to be seen otherwise you will be taken to Bideford or Okehampton.
WEDNESDAY LUNCHTIME CLOSURES
The medical centre does close for half an hour (occasionally slightly longer) on some Wednesday lunchtimes. Doors will be closed and, if you ring, you will be advised how to proceed and what number to call in case of emergency.
To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.
Postcode checker CLICK HERE to see if you are within the medical centre's catchment area.
(Site updated 20/10/2016)