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Welcome to Holsworthy Medical Centre

Holsworthy Medical Centre serves Holsworthy as well as its surrounding villages. Our team includes GPs, two nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support teams.

We are responsible for advising patients on leading a healthy lifestyle as well as caring for the sick. We offer a full general practice service and run specialist clinics as indicated in this website. There is also an on-site dispensing service.

At Holsworthy Medical Centre we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.

 


PRACTICE NEWS FEBRUARY 2015

PRACTICE NEWSLETTER

For the February newsletter please click HERE.

ARE YOU A CARER?

If you are a carer for a family member, a friend or as a job you may be able to access useful resources and services through the medical centre. Please tell the reception or let a member of staff know so that we can keep you informed.

RETINAL SCREENING

The Retinal Screening Service have now started to hold their clinics at the medical centre. These will run throughout February and March. Appointments, although held at the medical centre, are booked and cancelled through the service themselves and not at reception. If you are unable to attend an appointment then please call 01392 403852.

If you would like to know what happens during your appointment then please press HERE to see a YouTube presentation.

NEW GP SURGERY DAYS

Some of the doctors have changed their surgery days for 2015. Please press HERE to see when your doctor is on duty.

PHARMACY FIRST SCHEME

Did you know that other health care providers in the local area may be able to help with your healthcare needs? Simple winter ailments such as coughs, colds, diarrhoea, sore throats and headaches are now being dealt with at your local chemist. Under a new scheme, qualified staff at Boots and Lloyds are now able to prescribe some medications for minor illnesses. As well as winter ailments they can also treat conjunctivitis, impetigo, nappy rash, uncomplicated urinary infections and oral thrush. If your health is usually good then this service may be of use to you if you become unwell. Ask at your chemist for details.

MORE AVAILABLE ON-LINE

If you book appointments and order repeat medications on-line you can now access very limited information from your medical records - allergies, recent medications etc. Next time you are using this facility please have a look! If you do not have your on-line registration details then please ask at the counter. ID will now be needed before we can give these to you.

GP APPOINTMENTS AT WEEKENDS

Devon Primary Link offers bookable appointments to patients from the practice at the weekend. If you need to book an appointment then please call 01392 269486. These appointments are held at Bideford Hospital 9-12 noon and Barnstaple Hospital 1-5pm at the Devon Doctors Treatment Centre. Please note that you cannot use this service for blood tests, referrals to secondary care services, issues relating to pregnancy or chronic disease management. Booking lines are open on Thursdays and Fridays 8am to 6pm.

FRIENDS AND FAMILY TEST

The care we give you at Holsworthy Medical Centre is important to us. We are part of the NHS national programme for patient feedback, called the 'Friends & Family Test'. We would like to hear your views regarding your experience at the medical centre and if you would recommend the practice to friends and family. Please use the Friends & Family Survey on the right to register your comments.

OUT OF HOURS SERVICE

If you have to contact the Out of Hours service through Devon Docs or NHS 111 and you are advised to be seen at a treatment centre, you do have a choice where you are seen.  There are centres at Holsworthy Hospital (on Saturdays only) Stratton and Launceston as well as at Bideford and Okehampton. You must state where you wish to be seen otherwise you will be taken to Bideford or Okehampton.

WEDNESDAY LUNCHTIME CLOSURES

The medical centre does close for half an hour (occasionally slightly longer) on some Wednesday lunchtimes. Doors will be closed and, if you ring, you will be advised how to proceed and what number to call in case of emergency.

PATIENT PARTICIPATION DES

To have a look at the Patient Participation Group Reports please click on the links below:

PPDES_Hols_Report_2014.doc

PPG_Demographics_2014.xls

To access the FULL survey report click HERE 


To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.


Postcode checker CLICK HERE to see if you are within the medical centre's catchment area.

(Site updated 25/02/2015)
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