Welcome to Holsworthy Medical Centre
Holsworthy Medical Centre serves Holsworthy as well as its surrounding villages. Our team includes GPs, two nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support teams.
We are responsible for advising patients on leading a healthy lifestyle as well as caring for the sick. We offer a full general practice service and run specialist clinics as indicated in this website. There is also an on-site dispensing service.
At Holsworthy Medical Centre we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.
PRACTICE NEWS MAY 2015
***AN 'OUTSTANDING' MEDICAL CENTRE***
Following a formal inspection of the medical centre in December, the Care Quality Commission have given Holsworthy Medical Centre the highest grade of 'OUTSTANDING'. This is a huge accomplishment which only 12 other practices in the country have been able to achieve so far. Our thanks to all patients who contributed their comments either directly with the inspectors or indirectly through written questionnaires. Press HERE to view the full survey or HERE for a summary of the findings.
For the May newsletter please click HERE.
PATIENT PARTICIPATION DES
To have a look at the Patient Participation Group 2014/15 Report please click HERE
Dr Samantha Cockburn left the practice at the end of March. She has now gone to North Devon District Hospital in Barnstaple to continue her practice experience. We wish her well as she goes. Dr James Hambidge joined the practice on 1st April. Like Dr Cockburn, he is a qualified doctor offering a full range of GP services and will be with us for four months.
Dr Shiva has now joined the practice as a permanent member of staff. She is available for booking on Mondays and Thursdays.
ARE YOU A CARER?
If you are a carer for a family member, a friend or as a job you may be able to access useful resources and services through the medical centre. Please tell the reception or let a member of staff know so that we can keep you informed.
It has been brought to our attention that someone has been calling people in the Holsworthy area pretending to be from the medical centre and asking for personal details. If you are suspicious about any calls then hang up immediately. Medical centre staff would not ask you to disclose personal details.
GP SURGERY DAYS
Some of the doctors have changed their surgery days for 2015. Please press HERE to see when your doctor is on duty.
PHARMACY FIRST SCHEME
Did you know that other health care providers in the local area may be able to help with your healthcare needs? Simple winter ailments such as coughs, colds, diarrhoea, sore throats and headaches are now being dealt with at your local chemist. Under a new scheme, qualified staff at Boots and Lloyds are now able to prescribe some medications for minor illnesses. As well as winter ailments they can also treat conjunctivitis, impetigo, nappy rash, uncomplicated urinary infections and oral thrush. If your health is usually good then this service may be of use to you if you become unwell. Ask at your chemist for details.
GP APPOINTMENTS AT WEEKENDS
Devon Primary Link offers bookable appointments to patients from the practice at the weekend. If you need to book an appointment then please call 01392 269486. These appointments are held at Bideford Hospital 9-12 noon and Barnstaple Hospital 1-5pm at the Devon Doctors Treatment Centre. Please note that you cannot use this service for blood tests, referrals to secondary care services, issues relating to pregnancy or chronic disease management. Booking lines are open on Thursdays and Fridays 8am to 6pm.
OUT OF HOURS SERVICE
If you have to contact the Out of Hours service through Devon Docs or NHS 111 and you are advised to be seen at a treatment centre, you do have a choice where you are seen. There are centres at Holsworthy Hospital (on Saturdays only) Stratton and Launceston as well as at Bideford and Okehampton. You must state where you wish to be seen otherwise you will be taken to Bideford or Okehampton.
WEDNESDAY LUNCHTIME CLOSURES
The medical centre does close for half an hour (occasionally slightly longer) on some Wednesday lunchtimes. Doors will be closed and, if you ring, you will be advised how to proceed and what number to call in case of emergency.
To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.
Postcode checker CLICK HERE to see if you are within the medical centre's catchment area.
(Site updated 26/05/2015)