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Noticeboard

Our busiest times are between 8.30am and 10am. If you have a non-urgent enquiry please call after those times. Thank you.

 

 

Welcome to Holsworthy Medical Centre

Holsworthy Medical Centre serves Holsworthy as well as its surrounding villages. Our team includes GPs, three nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support teams.

We are responsible for advising patients on leading a healthy lifestyle as well as caring for the sick. We offer a full general practice service and run specialist clinics as indicated in this website. There is also an on-site dispensing service.

At Holsworthy Medical Centre we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.

A CQC Inspection level of 'Outstanding' given in 2015.



PRACTICE NEWS AUGUST 2016  

WE WILL BE CLOSED ALL DAY ON MONDAY 29th AUGUST FOR THE BANK HOLIDAY

PRACTICE NEWSLETTER

For the August newsletter please press here: AUGUST NEWSLETTER

TWITTER? 

You can now follow us on Twitter by clicking: 

 

REPORTS

To have a look at the Patient Participation Group 2014/15 Report please click HERE

Following a formal inspection of the medical centre, the Care Quality Commission gave Holsworthy Medical Centre the highest grade of 'OUTSTANDING'. To view the full inspection report press CQC Inspection Report 2015

FLU VACCINATION CLINICS NOW BOOKING

We are now taking bookings for our Saturday flu vaccination clinic for adults and children on Saturday 8th October from 8.30am to 4.30pm. There are also alternative afternoon clinics from 26th September onwards.

All adults over 65 are entitled to a free flu jab, as well as registered carers and those in critical care groups. All children aged 2, 3 and 4 are entitled to the free nasal spray as well as all under 17s in critical care groups.

If you are unsure whether you qualify, or wish to know more about available dates, please ask at reception or press FLU VACCINATION INFORMATION

SEPTEMBER CHANGES

We will be changing the way we book patients in for appointments from September onwards. We hope this will help our patients to be seen by the right person for the right medical condition at the right time. More information will follow as the time approaches. Latest update is in the August newsletter.

STAFF NEWS

Sadly Dr Adams has now left the practice to take up other duties before he embarks to work in Australia. Many patients have benefited from Dr Adams' treatment and care and we all wish him well as he leaves.

Dr Andrew McMaster will be joining us on 3rd August for a year, along with Dr Nikolas Sokratous who will stay for four months. Both doctors are fully qualified and will be offering the full range of GP services to patients.

A warm welcome to John Green, our new full-time Clinical Pharmacist. John will be working alongside our GP and nursing teams on issues to do with medication. For more information go to: What is a Clinical Pharmacist?

RECEPTION TEAM

In order to be able to book you in with the most appropriate member of clinical staff  our reception team may have to ask you brief questions about your medical condition and the treatment you feel you need. This ensures that you receive the proper level of care and at the most appropriate time. Any information you give is strictly confidential and all staff are bound by this. If you feel you wish to speak privately, away from reception, then please say. If any issue is very private and you do not wish to give details then this will always be respected.

TEXT MESSAGING SERVICE

We are now operating our new text messaging service to remind patients about their appointments and giving opportunities to comment afterwards. We hope this will be a very helpful initiative. If you do not wish to have this service then please let a member of staff know. Please also ensure that your mobile contact details are up-to-date to ensure that messages get to the correct person.

SELF HELP PAGES

Many common ailments can be effectively treated at home. For tips on self-management of minor complaints please see our SELF HELP INFO pages using the tab with that title on the right of this page.

MENINGITIS B Vaccinations

If you wish to have up to date information about this vaccination program for babies and children please go to this link: MENINGITIS B

TEST RESULTS

We will contact you with your results if any further action is required. If you wish to speak to your doctor about them, you will be offered the next available non-urgent telephone appointment.

BLOOD PRESSURE MONITORING

If you would like to use our own form for monitoring your blood pressure at home please press BLOOD PRESSURE FORM download and/or print off.

OUT OF HOURS SERVICE

If you have to contact the Out of Hours service through Devon Docs or NHS 111 and you are advised to be seen at a treatment centre, you do have a choice where you are seen.  There are centres at Holsworthy Hospital (on Saturdays only) Stratton and Launceston as well as at Bideford and Okehampton. You must state where you wish to be seen otherwise you will be taken to Bideford or Okehampton.

WEDNESDAY LUNCHTIME CLOSURES

The medical centre does close for half an hour (occasionally slightly longer) on some Wednesday lunchtimes. Doors will be closed and, if you ring, you will be advised how to proceed and what number to call in case of emergency.

 


To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.


Postcode checker CLICK HERE to see if you are within the medical centre's catchment area.

(Site updated 25/08/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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