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Welcome to Ruby Country Medical Group

Ruby Country Medical Group brings together Holsworthy Medical Centre Stratton Medical Centre, Hatherleigh & Shebbear surgeries, serving Holsworthy and Stratton as well as their surrounding villages. Our team includes GPs, a Clinical Pharmacist, paramedics, nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support and patient services teams.

We are responsible for advising patients on leading a healthy lifestyle as well as caring for the sick. We offer a full general practice service and run specialist clinics as indicated in this website. There are also an on-site dispensing services.

At Ruby Country Medical Group we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.

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PRACTICE NEWS JULY 2018

IMPORTANT NEWS FOR SHEBBEAR & HATHERLEIGH PATIENTS

At the request of NHS England we are now taking on the running of both Shebbear and Hatherleigh Surgeries from 2nd July 2018. 

NHS ENGLAND STATEMENT

For 19th July updates please press on the following links:

PATIENT LETTER     WHERE TO GET MEDS    QUESTIONS & ANSWERS

Please note:  patients from Hatherleigh & Shebbear wishing to book an appointment will need to ring 01409 253692 first. Please do not travel to the surgery and ask to be seen as we are unable to operate a walk-in service. Our patient service advisors will help you when you call and direct your appointment.

PRACTICE NEWSLETTER   

For the June newsletter please press here: JUNE NEWSLETTER A July/August newsletter will follow as soon as possible.

CQC


For the 2016 Stratton CQC Inspection report press  STRATTON MEDICAL CENTRE INSPECTION REPORT

IMPORTANT NEWS FOR STRATTON PATIENTS' ON-LINE ACCESS 

As a consequence of changing the computer system at Stratton in July to Systm1 On-line we are now asking our Stratton patients to re-register for on-line access to book appointments and order medication. Please follow the link for details:ON-LINE ACCESS

GDPR - How we use your data

New regulations came into force on 25th May 2018 which improve data protection for individuals. Here's details of our privacy policy and how we use your data: Privacy Notice
In important practical terms this means we can only hand signed repeat prescriptions and information at the desk to either the person to whom they belong or to a previously-agreed and signed for nominee. Forms are available at the reception desk to do this.

RECEPTION TEAM QUESTIONS

We would like to thank our patients for being so supportive of our Emergency Teams and for answering brief questions on booking. Please note that if you are not able or do not wish to give details of your condition at the time of booking you will be given a telephone appointment with a member of the clinical team so that your condition can be assessed and an appointment given appropriately. Any information you give on booking is always treated as strictly confidential

BLOOD PRESSURE MONITORING

If you would like to use our own form for monitoring your blood pressure at home please press BLOOD PRESSURE FORM download and/or print off.

 


To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.

PATIENT ON-LINE


Postcode checker: CLICK HERE to see if you are within Holsworthy's  catchment area. Stratton area patients please call 01288 352133 to verify.

(Site updated 19/07/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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