Although our doors are physically closed to the public at all 3 sites, to keep our patients and staff safe, the practices are very much STILL OPEN and available to patients who need us. If you are unwell we may still need to see you. Please don't be afraid to get in touch: use eConsult for non-urgent, minor ailments or call us on 01409 253692 (for Holsworthy and Hatherleigh patients) or 01288 352133 (for Stratton patients). One of the clinical team will then be able to get back to you and decide whether or not you need to be seen.
If you have been asked to attend an appointment we will call you on your mobile number. Please wait outside in the car park, or in your car. We will get to you.
We have and will continue to take steps to protect the health of our patients and staff. We have substantially reduced the amount of patients attending the practice and, where possible, all appointments are being undertaken either on the telephone, online or via video.
For a link to information on Covid-19 testing and how to get your test, if you fit one of the qualifying groups, or need to arrange one, if you are an employer, go to: COVID-19 TESTING
Care Homes and Care Home staff can access testing via this link or by calling Public Health England on 0300 303 8162
For information on Test and Trace follow the link: TEST & TRACE
GOVERNMENT LINKS & INFORMATION COVID-19
For Information on Self Isolation and Social Distancing follow the link: SELF ISOLATION & SOCIAL DISTANCING
For NHS Information for patients go to: NHS INFORMATION CORONAVIRUS
For general government advice to patients go to: GOVT INFORMATION
8th APRIL update: for self-isolation, official Government guidance covering the whole of the UK population, including those who have received letters please follow the link: SELF-ISOLATION GOV UK
For some useful FAQs (Frequently Asked Questions) follow the link: FAQs
For government advice for households go to: STAY-AT-HOME GUIDE
For government advice regarding safety outside your home go to: STAYING SAFE OUTSIDE YOUR HOME
For new government information announced 10th May 2020 go to: 10th MAY GOVT INFO
For government advice on social distancing and staying alert go to: STAYING ALERT
For government advice on shielding for those in the 'vulnerable' group go to: SHIELDING
For NHS111 & general medical enquiries re Covid-19 and other conditions please go to NHS111 on-line: COVID 19 SUPPORT
The Health Service in the UK is facing its biggest challenge ever with Covid-19, we are implementing government advice to keep our patients and staff safe.
The situation is fast moving, with advice and information changing day by day, so we advise all patients to follow Facebook and Twitter, as we are using these medium to update the general public.
We are recommending that the public attend the practice only if they have been told to do so by a member of the clinical team. We ask that only the patient enters the practice for their appointment, and that friends and family wait in the car.
For help when ordering prescriptions go to: PRESCRIPTION ORDERING
For patients who have asthma please follow the link for very useful information from Asthma UK relating to Covid-19, in terms of your condition and how to manage it: ASTHMA INFO
If you are asked to take a photograph of a rash, spot or other similar condition, to send to us instead of attending the surgery, here are a few tips to help you: TAKING BETTER PHOTOS
For a directory of services and information for patients during Covid 19 follow the link. Please note that information is being added and updated regularly and a new version will be posted regularly and dated during the lockdown. It includes information about help with deliveries from local voluntary groups. Latest additions are highlighted in yellow. We hope this is of help:
26th MAY DIRECTORY OF SERVICES TO PATIENTS DURING C-19
For help locally with deliveries or medication and shopping follow the link:
LOCAL DELIVERY HELP
For help with payment options if you are shielding or self-isolating the RVS have sent this helpful guide:
For health and wellbeing resources have a look at this guide: HEALTH & WELLBEING GUIDE
Useful advice for parents if your child becomes unwell or has an injury:
ADVICE FOR PARENTS IF CHILD UNWELL OR INJURED
Easy-to-understand resource to help explain Coronavirus to people with a learning disability: UNDERSTANDING CORONAVIRUS
For how to talk to young children about Coronavirus go to: YOUNG CHILDREN
For general advice about how to talk to children about Coronavirus go to: HOW TO TALK TO CHILDREN
For help accessing local and national groups giving support to those struggling with their mental health and wellbeing follow the link. Please note the North Devon Crisis Team number has been updated to 0300 555 5000 as a single point of access: MENTAL HEALTH SUPPORT SERVICES
If you have been advised that you needs a sick note because of Covid 19 infection in your household or needing to self-isolate on medical grounds, please download this form for your employer: COVID 19 SICK NOTE
CHEMIST UDATES - new opening times
Please note that Lloyds Chemist in Holsworthy will be open as normal from 1st June 2020 and will no longer be closed for lunch. Social distancing rules will be applied in store so please be mindful of others on entering the premises.
Boots in Holsworthy have now changed back to their normal opening hours of 7.45 - 6.30pm from 27th April 2020.
Boots in Bude are also changing their opening hours temporarily in order to process the current high demand for medications. They will now be open: 10.00 - 16.30 Monday - Saturday, and 10.00 -16.00 Sunday with immediate effect. Any delivery arrangements should be made between you and your pharmacy. All pharmacies are working flat out at the moment, trying to ensure staff and customer safety whilst hoping to increase capacity to meet extraordinary levels of demand. Please bear with them.
Dudley Taylor chemist at our Stratton site will be closed between 12-2pm during the current lockdown.
From Tuesday 14th April our dispensary at Hatherleigh will only be open from 10-12noon and 3.30-5.30pm daily. This will enable our working staff to process the current high level of dispensing requests. Thank you for your co-operation in advance.